Q. Do I have to pay sales tax?
A. Only customers in New Jersey will have to pay 6.625% sales tax, which will be calculated at checkout.
Q. What types of Payment do you accept?
A. We accept all major credit cards, including Visa, MasterCard, Discover and American Express, debit cards and PayPal.
Q. Where is your jewelry shipped from?
A. Our jewelry is shipped from New Jersey.
Q. Are your pieces made in the U.S.?
A. Yes, all of our jewelry designs are made by us in the U.S.
Q. Do I have to create an account in order to place an order on your website?
A. No, you don't have to create an account in order to make a purchase. Just simply choose "Guest Checkout" under "Checkout Options."
Q. Where is the coupon code entry box located?
A. The coupon code entry box is located in the "View Cart" section once you add an item to your cart
Q. Do you have a brick and mortar store?
A. No, currently we do not have a brick and mortar store.
Q. Do you carry other brands?
A. No, all the jewelry that we sell has been designed and handmade by us.
Q. How often do you add new products to your website?
A. We add new products on a weekly basis so check back often to see what's new.
Q. Will I be able to track my order?
A. Yes, if you give us a valid e-mail address, you will be sent an e-mail message notifying you that your order has been shipped, and you will be given the tracking information.
Q. Will you accept returns?
A. If you have any problems with your jewelry order, please contact us within 24 hours of receiving it. The item(s) must be returned within 7 days of receipt for returns, repairs and adjustments. The item(s) must be returned in its original condition. Buyers are responsible for shipping fees.
Q. Can I buy your items and resell them in my store?
A. Yes, if you would like to carry our jewelry line in your retail store(s), please email us at firstname.lastname@example.org., or go to our "Contact Us" page. Please see "Wholesale/Bulk" information.
Q. Will you duplicate a piece of your jewelry?
A. Although most of our designs are one-of-a-kind, we will occasionally make similar pieces or reproduce certain items that are favorites depending on the availability of the beads, gemstones, pendants, etc.
Q. Do you make custom designs?
A. If you would like us to make a custom design(s) for you, someone else, or for a group of people (e.g. gifts for bridal parties, group of friends, special occasions, etc.) contact us at email@example.com or go to our "Contact Us" page and submit your request. Please see more details at our "Custom Designs" page